How do you verify that I am licensed?
Your licence is checked against TREC’s own records during registration. It must be active and valid, and your sponsoring broker’s name and licence number are pulled from that record and used to complete the referral agreement automatically.
What information should I have ready?
Your sponsoring broker’s address and phone, which are not in the TREC record, plus your own mobile and email. Everything printed on your signed referral agreement — your name, license number and sponsor details — is locked in your profile afterwards, because changing it would require a new signature rather than an edit.
What if my licence number is already registered?
Registration stops and routes you to support. A licence can only be attached to one Partner Agent account, and a duplicate is treated differently from an invalid licence.
How long does onboarding take?
Timing depends on verification, complete profile information and the required broker agreement. Contact the team for the steps and current expectations; submitting an inquiry does not guarantee approval or a particular start date.
What kind of buyers might I work with?
Buyers who have already registered, signed the required disclosure and been talking to the AI assistant about specific homes. By the time a lead reaches you it carries a stated budget, a search area and a history of what they have looked at.
How do I know when a lead is worth calling right now?
Each lead shows whether the person is active on the platform this minute, was active earlier today, or has been quiet for a day or more. Presence is shown in those three tiers rather than a bare online light, because the right approach differs for each.
What do I actually see about a lead?
The full picture the platform has built — what they have searched, the homes they saved and compared, the financing numbers they entered, and an AI-assembled read on what is driving their decision.
Is there AI help with replies?
Yes. A co-pilot drafts contextually accurate replies for you. Nothing is sent without your explicit choice — the drafts and the insights are inputs to your judgement, never actions taken on your behalf.
Does the AI talk to my client behind my back?
No. Once a conversation is handed to you, the handoff is visible to the buyer and you are the attendant. The assistant does not quietly resume the relationship.
How do I move a lead through the pipeline?
You set its status as it progresses. Marking a lead as pending requires you to select the specific listing by its MLS number — a vague “in negotiation” state is not accepted, because it would make the pipeline count meaningless.
How is a closing credited to me?
The platform verifies it against the MLS record: the listing must show as closed, and your own TREC licence number must appear in that listing’s buyer-side representation fields. Your word alone does not credit a metric that affects compensation.
What happens if a lead is reassigned away from me?
If you had already shown properties to that buyer, the platform automatically logs which ones, protecting your procuring-cause claim if they later buy one of them. If a representation agreement was in place, a termination has to be handled before the reassignment completes.
Can I stop receiving leads?
Yes. The referral agreement is revocable, and you can opt out of receiving new leads without affecting the ones you are already working.
Where do existing agents sign in?
Use Got Nest Pro to sign in to the agent workspace. It is organized around your conversations and relevant leads, with unread and new-lead filters and access to each lead’s details. For help with your account, contact the team.
Open Agent Sign In↗How do I apply to become a partner?
Contact Jose Alves with your name, Texas license number and sponsoring brokerage. The team can explain the current application process and provide the partner agreement for review.
Ask about becoming a partner↗